Deletion policy

Last updated: July 18, 2022

Account owners can follow these instructions to delete:

• Webquarium: email us at support@pseudosparkgames.com from the email linked to your account requesting deletion.

Our legal responsibility is to account owners, which means we cannot delete an account at the request of anyone else. If, for whatever reason, you no longer know who the account owner is, contact us. We will gladly reach out to any current account owners at the email addresses we have on file.

What happens when you delete an account?

You won't be able to access your account once we delete it, so make sure you download everything you want to keep beforehand.

We'll permanently delete the content in your account from our servers 30 days after deletion, and from our backups within 60 days. Retrieving content for a single account from a backup isn't possible, so if you change your mind you’ll need to do it within the first 30 days after deletion. Content can't be recovered once it has been permanently deleted.

Pseudo Spark Games-initiated deletions

We may delete accounts if they have been inactive for an extended period:

We also retain the right to suspend or terminate accounts for any reason at any time, as outlined in our Terms of Service. In practice, this generally means we will delete your account without notice if we have evidence that you are using our products to engage in abusive behavior.